What is a Bartolotta gift card?


Bartolotta gift cards can be used like a debit card until the value has been fully redeemed. The card must be presented at the restaurant in order to use it. Gift cards are available in $25, $50, and $100 increments. We also have a blank card that can be loaded with the amount you choose. You may use more than one Bartolotta Gift Card for the same purchase.

What are the provisions of the Bartolotta gift card as printed on the back of the card?


This card can be used for food, beverage, tax and gratuity at participating Bartolotta Restaurants. Purchases will be deducted from the card until the value reaches zero. The card cannot be redeemed for cash, except where required by law, and cannot be replaced if lost or stolen.  This card has no maintenance or non-usage fees and never expires. Protect this card like cash.

Do Bartolotta gift cards expire?


Bartolotta gift cards never expire and there are no maintenance or non-usage fees. Your gift card will retain its full value until it is used.

Are there any non-usage fees if I don't use the gift card right away?

There are no maintenance or non-usage fees or charges for the Bartolotta gift cards. Your gift card will retain its full value until it is used. Even after using your gift card, any remaining  balance will remain intact until you use it again.

HOW DO I CHECK THE BALANCE ON MY BARTOLOTTA GIFT CARD?


Check the balance on your gift card online by clicking here, by calling 414.935.5000 Monday – Friday 9:00 am – 5:00 pm Central Time or at any Bartolotta Restaurant.

IF I DON'T USE THE ENTIRE AMOUNT ON MY GIFT CARD, WHAT HAPPENS?


There are no maintenance or non-usage fees or charges. Any amount not used when paying for your meal stays on your gift card. You can use the remaining balance on your card at your next visit to any Bartolotta Restaurant.

WHERE CAN I USE MY BARTOLOTTA GIFT CARD?


Bartolotta gift cards are redeemable at Ristorante Bartolotta, Bartolotta’s Lake Park Bistro, Mr. B’s – A Bartolotta Steakhouse, Bacchus – A Bartolotta Restaurant, The Rumpus Room – A Bartolotta Gastropub, both Joey Gerard's locations, Pizzeria Piccola, Northpoint, Downtown Kitchen and Miss Beverly's Deluxe Barbeque. 

Bartolotta Gift Cards are not accepted at Harbor House, The Grain Exchange, Discovery World, any airport location, or any Mayfair Collection location (Osgood's, ABV Social, Taqueria El Jefe, Cafe Grace).

WILL ALL BARTOLOTTA RESTAURANTS ACCEPT BARTOLOTTA GIFT CARDS?


Bartolotta Gift Cards are not accepted at Harbor House, The Grain Exchange, Discovery World, any airport location, or any Mayfair Collection location (Osgood's, ABV Social, Taqueria El Jefe, Cafe Grace)

Bartolotta gift cards are redeemable at Ristorante Bartolotta, Bartolotta’s Lake Park Bistro, Mr. B’s – A Bartolotta Steakhouse, Bacchus – A Bartolotta Restaurant, The Rumpus Room – A Bartolotta Gastropub, both Joey Gerard's locations, Pizzeria Piccola, Northpoint Custard, Downtown Kitchen and Miss Beverly's Deluxe Barbeque.

WHERE CAN I BUY A HARBOR HOUSE GIFT CARD?

Buy Harbor House gift cards online here, in person at Harbor House or by phone at 414.395.4900

WHY IS HARBOR HOUSE DIFFERENT?

Because of our unique partnership structure, we are unable to offer some of the same benefits as we do at the restaurants we own individually.

CAN I USE MORE THAN ONE GIFT CARD AT A TIME?


Yes. You can use as many Bartolotta gift cards as you like to pay for your meal. Bartolotta gift cards are accepted like cash and therefore can be combined for use together.

CAN I USE MY BARTOLOTTA GIFT CARD FOR TAX AND GRATUITY?


Yes. You can apply your Bartolotta gift card to your full check including the food, beverage, tax and gratuity.

CAN YOU REPLACE MY BARTOLOTTA GIFT CARD IF I LOSE IT?


Please protect your gift card like cash because they cannot be replaced if lost or stolen.

WHY CAN'T I HAVE GUEST LOYALTY POINTS AND A HOLIDAY BONUS CERTIFICATE?

Each Holiday Bonus Coupon is considered a bonus awarded on top of your purchase. You many choose either the points on your Rewards Card or the Holiday Bonus Coupon, not both. If you enter your Rewards Card number at the time of purchase, we will assume you would like the Rewards points and not send a Holiday Bonus Coupon.

WHERE CAN I PURCHASE A GIFT CARD?


Bartolotta gift cards can be purchased in four easy ways: 

• Buy online at http://shop.bartolottas.com • By Phone: 414.935.5000
• In Person at participating Bartolotta restaurants and at our kiosks at Brookfield Sqaure and Mayfair malls. (Kiosks are open the Wednesday before Thanskgiving though December 31st.)

*
* Bartolotta Gift Cards are available for purchase at Ristorante Bartolotta, Bartolotta’s Lake Park Bistro, Mr. B’s –A Bartolotta Steakhouse, Bacchus – A Bartolotta Restaurant, The Rumpus Room – A Bartolotta Gastropub, both Joey Gerard's locations, Pizzeria Piccola, Northpoint, Downtown Kitchen and Miss Beverly's Deluxe Barbeque. 

Bartolotta gift cards are not available for purchase at Harbor House.

I AM INTERESTED IN PURCHASING GIFT CARDS IN BULK QUANTITIES, CAN YOU HELP?


For individuals and companies interested in purchasing large amounts of Bartolotta gift cards, we can help you tailor your order and inform you of special corporate incentives. Please call our corporate offices at 414.935.5000 Monday through Friday, 9am until 5pm central time, to speak to someone about this.

CAN I INCLUDE A GIFT MESSAGE WHEN I ORDER A GIFT CARD?


Yes. A gift message can be printed on a message card for your gift recipient at no additional charge.

I DID NOT RECEIVE MY E-CONFIRMATION, WHAT NOW?


Confirmation emails are generated automatically when your order is submitted. If you did not receive a confirmation email, first check your junk/spam folder. Because they are generated automatically, these emails are sometimes filtered by strong spam filters or servers. If you did not receive the email in your junk/spam folder, please contact us at 414.935.5000 for further assistance.

HOW ARE THE GIFT CARDS PACKAGED?


Each Bartolotta gift card is carefully packaged in a gift envelope and includes an informational brochure about all of the Bartolotta Restaurants your gift card may be used at.  Your order is placed in a white padded envelope to ensure a safe delivery.

HOW DO I RECEIVE MY ONLINE OR PHONE ORDER?


We ship our gift cards using USPS First Class mail.

CAN I SHIP TO ANYONE IN THE UNITED STATES?


We can ship to any street address in the 48 contiguous states. Please be sure to include all appropriate information such as a suite number, floor number, business name or any other relevant information that will help USPS deliver your package promptly.

WHEN WILL MY GIFT CARD ARRIVE?


Please allow two to four business days for your gift card to be sent by USPS. FedEx options are avaiable.

I DIDN'T RECEIVE MY ORDER. WHAT HAPPENS NOW?


Call us at 414.935.5000. We will help to try and locate your package and make sure you receive it at the proper address. Though packages typically do arrive quickly, they can take up to five business days to be received. Please allow for longer delivery times during the holiday season.

I HAVE AN EXPIRED HOLIDAY BONUS CERTIFICATE, CAN I STILL USE IT?

The $20 Holiday Bonus Coupon is a promotional certificate and DOES have an expiration date. The Holiday Bonus Coupons are valid from January 2 through March 31, 2015 and cannot be used on Saturdays, Special Events or Valentines Day.

WHY DOES THE HOLIDAY BONUS COUPON HAVE RESTRICTIONS?


The Holiday Bonus Coupon is a complimentary coupon that is awarded for every $100 in Bartolotta gift cards purchased during our holiday gift card promotion which is from November 1 through December 31 of each year. It is not a cash gift card and because it is a promotional coupon it does have some provisions for use.

WHAT ARE THE PROVISIONS ON THE HOLIDAY BONUS COUPON?


• Valid January 3rd through March 31, 2016.
• May not be used towards gratuities, no cash back 

• Not valid Saturdays, Valentine's Day, or for Special Events

• Not valid at Harbor House, Pier Wisconsin, The Grain Exchange or any Airport location
• Not valid with any promotional certificates 

• Not valid for Rewards points when redeemed 

• Please protect the gift cards and bonus coupon like cash, as they cannot be replaced if lost or stolen

CAN I GET CASH BACK WHEN I USE THE HOLIDAY BONUS COUPON?


The Holiday Bonus Coupon is a complimentary bonus coupon and has no cash value. It must be used at one time – no change is given.



CAN I USE MY LOYALTY REWARDS CERTIFICATE WITH MY HOLIDAY BONUS COUPON?


Yes, you may use a Rewards Certificate and Holiday Bonus Coupon for the same purchase.

CAN I USE A BARTOLOTTA GIFT CARD WITH MY HOLIDAY BONUS COUPON?

Yes, you may use a gift card and Holiday Bonus Coupon for the same purchase.

HOW MANY HOLIDAY BONUS COUPONS CAN I USE AT ONE TIME?

You can use as many Holiday Bonus Coupons together as you have; but you cannot apply the Holiday Bonus Coupons towards gratuities and you do not receive cash back.

Can I use my gift card to pay for special events?

Special event tickets are handled through a third party application (ti.to - Tickets In Tickets Out) which utilizes major credit cards for payment processing and as such, will not recognize a Bartolotta gift card.