How do I register my card?

Click here to register your account or call 414-935-5019 during normal business hours to register.

Why haven't I received my statement yet?

We no longer mail statements. You have direct access to view your account activity online. If you have registered you account please click here to login to your account. If you still need to register your account please click here.

What if I forget to present my Bartolotta Rewards card?

You must still have your receipt to add credit to your account. Please fill out this form to have points added to your account.

Why is my point balance less than I was expecting?

Each time 250 points is reached in your account an automatic conversion occurs reducing your point balance by 250 points and adding $25 in Reward dollars. The Reward dollars are loaded to your Bartolotta Rewards account and available for redemption during your next visit to a participating Bartolotta restaurant. 

Where can I earn points?

Participating Locations: You may earn points and redeem Reward dollars at Ristorante Bartolotta, Lake Park Bistro, Mr.B's - A Bartolotta Steakhouse, Bacchus - A Bartolotta Restaurant, Harbor House, The Rumpus RoomJoey Gerard’s - A Bartolotta Supper Club in Greendale and Mequon, Pizzeria PiccolaMiss Beverly's Deluxe Barbeque, Downtown Kitchen, Northpoint Custard and Cafe La Scala.

Other Participating Locations: Kohl's Corporate Center and open to Kohl's associates only.

Can I earn points for a private party at a Bartolotta restaurant?

Absolutely! You will receive points for the amount spent on food and beverage only less the amount of tax, gratuity, any discounts, coupons, gift certificates redeemed, retail wine, room rentals, supply rentals or gift card purchases. You can earn a maximum of 5,000 points on any one event. Talk to your catering contact or server and let them know you’d like to use your Bartolotta Rewards card. Points cannot be earned for private events at Bartolotta Catering at The Grain Exchange, Bartolotta Catering at Discovery World, Bartolotta Catering at the Italian Community Center, Bartolotta Catering at Kohl's Corporate, any airport location, and any of the restaurants at The Mayfair Collection - including Osgood's, ABV Social, Taqueria El Jefe and Cafe Grace.

What about this wine coupon I received in January?

Every year, Joe Bartolotta likes to acknowledge our loyal guests by sending a gift of the wine coupon to be used during the current year. This coupon can be used for yourself or to treat someone else. This coupon cannot be exchanged for cash.

Can I earn points when someone else at my table pays the bill?

Sorry, points will only be awarded to the account holder that pays the bill. 

How and where do I redeem my reward dollars?

Reward dollars are earned after the 250-point threshold has been met during a visit to a Bartolotta restaurant. To redeem Reward dollars please inform the server or cashier that you would like to redeem any stored Reward dollars. If the check exceeds the amount of the Reward dollars available, the full amount of Reward dollars will be redeemed. If the check is less than the amount of Reward dollars available only the amount of the subtotal will be redeemed. Any remaining Reward dollars will remain on the Bartolotta Rewards account for use during your next visit to a Bartolotta restaurant. Please note that Reward dollars cannot be used towards gratuity and there is no cash back.

 

You may redeem Reward dollars at Ristorante Bartolotta, Lake Park Bistro, Mr.B's - A Bartolotta Steakhouse,Bacchus - A Bartolotta Restaurant, Harbor House, The Rumpus RoomJoey Gerard’s - A Bartolotta Supper Club in Greendale and Mequon, Pizzeria PiccolaMiss Beverly's Deluxe Barbeque, Downtown Kitchen, Northpoint Custard and Cafe La Scala

Other Participating Locations: Kohl's Corporate Center and open to Kohl's associates only.

Reward dollars cannot be applied to room rentals, gratuity, gift card purchases or tax and have no cash value.

Can I check my points online?

Yes, please click here to register your card or if you have already registered click here to login and view your account.

How do I receive a birthday postcard?

The primary account holder will be sent a birthday postcard at the beginning of his or her birthday month and is valid for the entire month. Only one birthday postcard is sent per account.  If you haven't received your birthday postcard please contact us.

I still have a yellow Preferred Card, when will I get my new card?

To receive a replacement card please contact us.

What coupons and certificates can be used together?

You can use gift cards, Reward certificates and Reward dollars together.

You can use a gift card and either your wine postcard OR birthday postcard.

You can use gift cards and your holiday bonus coupons together.

You cannot use your holiday bonus coupon and wine postcard at the same time.

You cannot use your holiday bonus coupon and birthday postcard at the same time.

You cannot use your birthday postcard and wine postcard at the same time.

You may use as many Reward certificates, Reward dollars AND holiday bonus coupons as you wish to pay the bill, please be aware these certificates cannot be used towards tax and gratutity. 

Please note there is no cash back on any holiday bonus coupon, Reward certificate, Reward dollars,birthday postcard or wine postcard. 

Any remaining balance on a gift card will stay there until it is used.

What do I do with my paper $25 reward certificates?

Your $25 paper Reward certificates remain valid.  They can be used in multiples and there is no limit as to how many Reward certificates you may use at one time.  They can be redeemed at Ristorante Bartolotta, Lake Park Bistro, Mr. B's - A Bartolotta Steakhouse, Bacchus - A Bartolotta Restaurant, Harbor House, The Rumpus Room, Joey Gerard's - A Bartolotta Supper Club in Greendale and Mequon, Pizzeria Piccola, Miss Beverley's Deluxe Barbeque, Downtown Kitchen and Northpoint Custard.

Other Participating Locations: Kohl's Corporate Center and open to Kohl's employees only

Can I use my Bartolotta Rewards to pay for special events?

Special event tickets are handled through a third party application (ti.to - Tickets In Tickets Out) which utilizes major credit cards for payment processing and as such, will not recognize Bartolotta Rewards.