Restaurant Manager

The Bartolotta Restaurants

Opportunity added 10/07/2020

Job Summary:
The Restaurant Manager will oversee and manage the daily operations of the restaurant.


Supervisory Responsibilities:

  • Hires and trains restaurant staff.

  • Organizes and oversees the staff schedules.

  • Conducts performance evaluations that are timely and constructive. 

  • Handles discipline and termination of employees in accordance with restaurant policy.


Duties/Responsibilities:

  • Oversees food preparation, ensuring compliance with health, safety, food handling, and hygiene standards.

  • Ensures customer satisfaction with all aspects of the restaurant and dining experience.

  • Handles customer complaints, resolving issues in a diplomatic and courteous manner.

  • Ensures compliance with alcoholic beverage regulations.

  • Estimates food and beverage costs.

  • Manages inventory and purchases food and supplies.

  • Conducts daily inspection of restaurant and equipment to ensure compliance with health, safety, food handling, and hygiene standards.

  • Periodically evaluates restaurant equipment for repairs and maintenance; schedules for service.

  • Collaborates with chefs to develop appetizing menus.

  • Maintains sales records and tracks cash receipts.

  • Prepares and submits operations reports and other documentation requested by the regional manager.

  • Performs other duties as assigned.


Required Skills/Abilities:

  • Strong supervisory and leadership skills.

  • Excellent interpersonal skills with a focus on customer service.

  • Excellent time management skills.

  • Excellent organizational skills and attention to detail.

  • Familiarity with food handling, safety, and other restaurant guidelines.

  • Proficient with Microsoft Office Suite or related software.


Education and Experience:

  • High school diploma or equivalent required.

  • Previous restaurant experience required; management experience preferred.

  • Successful completion of corporate training program required.


Physical Requirements:

  • Ability to traverse all parts of the restaurant quickly.

  • Prolonged periods sitting at a desk and working on a computer.

  • Must be able to lift 25 pounds at times.

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