General Manager
Mr. B's - Mequon
Opportunity added 01/15/2021
The General Manager directs and supervises the staff and all day-to-day operations in the assigned restaurant location, ensuring delivery of quality customer service and achievement of sales or productivity goals.
Job Duties & Responsibilities:
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Manage the daily operations of the unit
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Identify and delegate responsibilities to staff to ensure objectives are met and guest service is achieved
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Manage and respond efficiently and accurately to guest complaints
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Consistently review operations and staff to identify any problems, concerns and areas of improvement
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Provide coaching and feedback to staff and assess performance on an ongoing basis
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Manage the restaurant to meet or exceed standards in food quality, safety and cleanliness
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Manage food costs, labor costs and liquor costs, budgeting and P&L’s
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Manage weekly inventory, liquor, produce and other ordering
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Manage the recruitment of all hourly employees; onboarding and training
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Create detailed reports on weekly, monthly and annual sales, revenue and expenses
Physical/Mental Demands:
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Able to communicate verbally and issue communication clearly; hearing ability required with all communications.
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Able to relate to staff and customers in an appropriate and professional manner.
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Able to read and write clearly.
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Position requires walking, sitting, standing for lengthy periods of time.
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Able to lift a minimum of 20lbs
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Able to work nights, weekends and holidays
Education/Training Requirements:
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Requires an Associate’s Degree and/or a minimum of three-year’s experience in a management role in a fine dining establishment or five-year’s management experience in a casual dining concept.
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Preferred experience with food and beverage (F&B) knowledge
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Familiarity with restaurant management software, like Open Table
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Acute financial management skills with strong leadership, motivational and people skills.
**The above statements are intended only to describe the general nature of the job, and should not be construed as an all-inclusive list of position responsibilities.