Host

Mr. B's - Brookfield

Opportunity added 10/09/2020

‚Äč‚ÄčAvailability Required:

Wednesday-Sunday Dinners: 3 - 10 pm
*Not on a bus line*

Job Summary:

The Host provides prompt, efficient, and courteous service for all guests while assisting other team members and management in the delivery of a positive dining experience and overall guest satisfaction.

 

Duties/Responsibilities:

  • Greet guests with a friendly and outgoing demeanor and accommodates any special needs or guest requests. 

  • Seat guests in a timely manner while engaging them with conversation.

  • Manage the waitlist during high volume periods while providing accurate quotes for wait times.

  • Promptly answers phones and routes calls to the proper custodian.

  • Take reservations into reservation book providing clear and accurate guest information.

  • Knowledgeable in areas of menu reading to effectively field questions from guests, vendors, and phone inquiries.

  • Perform side work before, during, and after shift as has ended.

  • Maintains a clean and organized work area/station

  • Assist other team members and management as needed.

  • Assist in maintaining a safe working environment.

  • Present professional demeanor in attire, language, and attitude.

  • Log and perform exchange of moneys for gift certificate purchases.

 

Required Skills/Abilities:

  • Excellent verbal communication skills.

  • Excellent interpersonal and customer service skills.

  • Basic understanding of administrative and clerical procedures and systems.

  • Ability to communicate with management regarding guest questions and/or comments.

 

Education and Experience:

  • High school diploma or equivalent required. 

  • Prior restaurant experience preferred.

 

Physical Requirements:

  • Ability to stand for long periods of time.

  • Walking through dining room on carpeted and hardwood flooring.

  • Light/moderate lifting is required.

  • Position dictates working in a fast-paced environment and subject to irregular hours including late nights, early mornings, weekends, and holidays

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