Bartolotta at Kohl's
Opportunity added 10/29/2019
Baristas provide prompt, efficient and courteous service for all guests, while assisting other team members and management in the delivery of a positive dining experience and overall guest satisfaction.
Essential Job Functions:
- Greet guests with a friendly and outgoing demeanor and accommodates any special needs or guest requests.
- Receive and process all payment methods for restaurant guest checks, courteously and efficiently.
- Maintain complete knowledge of point-of-sale system as it relates to order input.
- Able to operate blenders, frozen drink machines, and other barista equipment.
- Set up and organize work station with designated supplies, forms and resource materials.
- Knowledgeable in areas of menu reading to effectively field questions from guests, vendors and phone inquiries.
- Answer outlet telephone calls using correct salutations and proper telephone etiquette.
- Perform sidework before, during and after shift as has ended.
- Assist other team members and management as needed.
- Present professional demeanor in attire, language and attitude.
- Log and perform exchange of moneys for gift certificate purchases.
- Excellent guest service skills
- Good organizational skills
- Pleasant and accommodating personality with continuous and outgoing demeanor
- Communicate with management regarding guest questions and/or comments
- Be able to maintain positive attitude towards each guest and fellow team members and management.
- Promote and participate in a strong team effort.
- Ability to initiate communication effectively with staff and guests.
- Ability to anticipate business volume and prepare dining room staff accordingly.
- Requires prolonged periods of being on their feet ranging from 4 – 8 hours/shift.
- Walking through dining room on carpeted and hard wood flooring.
- Moderate lifting is require between 25-50 lbs.
- Position dictates working in a fast-paced environment and subject to irregular hours including late nights, early mornings, weekends and holidays.
Kohl's Corporate Campus is located in Menomonee Falls and is not located on a Bus Line.
N56 W17000 Ridgewood Drive
Menomonee Falls, WI 53051