Host
Bacchus
Opportunity added 10/09/2020
Availability
Full or Part-time
Tuesday - Saturday
Job Summary:
The Host provides prompt, efficient, and courteous service for all guests while assisting other team members and management in the delivery of a positive dining experience and overall guest satisfaction.
Duties/Responsibilities:
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Greet guests with a friendly and outgoing demeanor and accommodates any special needs or guest requests.
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Seat guests in a timely manner while engaging them with conversation.
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Manage the waitlist during high volume periods while providing accurate quotes for wait times.
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Promptly answers phones and routes calls to the proper custodian.
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Take reservations into reservation book providing clear and accurate guest information.
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Knowledgeable in areas of menu reading to effectively field questions from guests, vendors, and phone inquiries.
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Perform side work before, during and after shift as has ended.
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Maintains a clean and organized work area/station
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Assist other team members and management as needed.
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Assist in maintaining a safe working environment.
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Present professional demeanor in attire, language, and attitude.
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Log and perform exchange of moneys for gift certificate purchases.
Required Skills/Abilities:
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Excellent verbal communication skills.
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Excellent interpersonal and customer service skills.
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Basic understanding of administrative and clerical procedures and systems.
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Ability to communicate with management regarding guest questions and/or comments.
Education and Experience:
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High school diploma or equivalent required.
Physical Requirements:
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Ability to stand for long periods of time.
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Walking through dining room on carpeted and hardwood flooring.
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Light/moderate lifting is required.
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Position dictates working in a fast-paced environment and subject to irregular hours including late nights, early mornings, weekends, and holidays.